Sorry to bore the pants of everyone but I've got to have another whinge about the service. I pay for the 4meg service but get something that's not much better than an old dial-up.
During the day things aren't too bad but after 5pm there is hardly any point in trying to access the internet. It used to get better after midnight but the last 3 or 4 days it has actually got worse after midnight.
Here's a speed test I did at about quarter past twelve tonight:
http://homepage.ntlworld.com/murfituk/st0610050018.html
If anyone has any useful "contacts" at ntl I could phone to discuss I would be grateful if you could let me know.
As before: I have no viruses/spyware or anything else. I usually connect through a wireless network (very secure) but it is exactly the same if I plug the laptop straight into the cable modem. The laptop has Linux so ntl doesn't support.
Switching providers isn't really an option as the BT engineer says the quality of the old phone line is very poor and I'm unlikely to get any decent speed, so looks like I'm stuck with ntl.
Please help.