you didnt say how long your contract had to run btw ?
i found this
SUBJECT ACCESS REQUEST FOR COMMUNICATIONS DATA its got addresses in there , i wouldnt sent the SARS though as it might tigh up the data conroller in knots for a few weeks lol
http://www.privacyinternational.org/...e/sar_isp.html
12 weeks to even begin sorting it out, thats outragous, you could have sent an LBA,filling in an N1 county court order,placed an injunction, had it served,and probably been sorted by then, you would probably even had time to cc the OFT
http://www.oft.gov.uk/Search+Results
and had them initiate an investigation and perhaps even got them to get an undertaking from NTL:tw to not to profit from unfair terms.
just as OFT will seek a court injunction to prevent their continued use Using the
Unfair Terms in Consumer
Contracts Regulations 1994, so can you or anyone.
http://www.oft.gov.uk/News/Press+rel...8/PN+48-98.htm