Quote:
Originally Posted by Davey2006
So I have Benn lied to or mislead on at least 2 ocasions, When i singed up and when the escalations team canceled my contract .
canceled in may recived statement in june they owed me money whitch they refunded me no statement in jully in aug a bill with cancelation charges on.
they added them on 31 jully .
how can they add charges whren u have settled the account and its closed?
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The best thing I think you can do is go to the CAB and ask their advice. From past experience, if you mention you're consulting with them, ntl generally crumble at this point and do as you ask them. But do put everything in writing (if you haven't done so already).