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Old 04-10-2006, 12:24   #27
orangebird
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Join Date: Jun 2003
Location: Hampshire
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Re: Cancelation charges

Quote:
Originally Posted by Stuart C View Post
While I agree with the sentiments expressed by both Orangebird and popper, would people please bear in mind that the OP is moving to an uncabled area, so any discussion of NTL opening up their network is both irrelevant and off topic.
I wasn't tallking about opening the network up, just thinking out loud that if ntl were to sell their stbs as a way of covering some of the installation costs instead of holding people to a 12 month contract, it would be easier all round...

---------- Post added at 13:24 ---------- Previous post was at 13:21 ----------

Quote:
Originally Posted by Davey2006 View Post
Been reading the last few posts and one thing that strikes me is the fact the T&C say we may charge u , so that meens they have discretion to end the contract if they wish. my property was already enabled when i moved in so there was no cost to Ntl to create my custum.
Of course there's a cost - even if the property was alrteady cabled, and the cost of sending an engineer out to your house to complete the end of the install is present, the hardware, the manhours it takes to administer your account etc etc etc. There is a cost to EVERY install.

Quote:
The sales man who singed me up even said we can cancel your contract if u move to non servicable area so are they as misinformed as we are ?
No, sadly, there are some unscrupulous buggers out there that just want to get you connected and get their commision. If they told you you had to pay for the full 12 months regardless, would you have signed up? My feeling is NO, and I can almost guarantee that was probably the salespersons feeling too.
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