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Old 04-10-2006, 10:29   #23
orangebird
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Join Date: Jun 2003
Location: Hampshire
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Re: Cancelation charges

Quote:
Originally Posted by King Of Fools View Post
Searcing the forums suggests that the contract changed before February 2005!

http://www.cableforum.co.uk/board/sh...ad.php?t=24651
This was never in the t&cs at all. ntl not charging you if you moved to a non-servicable area before your first 12 months were up was a discretionary action which was never documented. In January 2005, they chose not to use this discretionary action and make it part of their t&cs that you had to pay the minimum cost for a full 12 months. The problem being that the cost of installing a new sub needs to be covered, which it certainly isn't by the average RGU in the first year. I think they should just sell their stbs to the customer like Sky do and get on with it now.
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