Cable Forum - View Single Post

TIM731 · 04-10-2006, 08:00

Wednesday update,

Got home and saw a posse of NTL vans around the cabinet at our end of the road and was very hopeful within 11 minutes of being in doors this evaporated as the TV disappeared and at 07:00hrs this morning as I left for work I have

1. No TV
2. Intermintant phone
3. No broadband

This is day 6 my neighbour who is retired has had no TV for 3 days, if this problem is this local then you would think that a customer rep from NTL would go round and knock on doors or put a leaflet through to update people as its only 13 miles from the main office.

At this end of the street using a normal TV Ariel you can only get channel 5 so most houses have NTL to be able to watch TV, so this morning it looks like I will have to order ADSL and cut back the NTL cable modem speed from 10mb to the lowest speed as 6 days without internet just isn’t acceptable.

I have a question for any NTL tech reading this if I had a 2mb leased line would it have travelled over the same backbone (so wouldn’t have been working for 6 days as well) as up to this week I was considering using NTL to provide it.

04-10-2006, 08:00	#12
TIM731 Inactive Join Date: Sep 2006 Posts: 11	Re: Outage in the Guildford Area Wednesday update, Got home and saw a posse of NTL vans around the cabinet at our end of the road and was very hopeful within 11 minutes of being in doors this evaporated as the TV disappeared and at 07:00hrs this morning as I left for work I have 1. No TV 2. Intermintant phone 3. No broadband This is day 6 my neighbour who is retired has had no TV for 3 days, if this problem is this local then you would think that a customer rep from NTL would go round and knock on doors or put a leaflet through to update people as its only 13 miles from the main office. At this end of the street using a normal TV Ariel you can only get channel 5 so most houses have NTL to be able to watch TV, so this morning it looks like I will have to order ADSL and cut back the NTL cable modem speed from 10mb to the lowest speed as 6 days without internet just isn’t acceptable. I have a question for any NTL tech reading this if I had a 2mb leased line would it have travelled over the same backbone (so wouldn’t have been working for 6 days as well) as up to this week I was considering using NTL to provide it.