Quote:
Originally Posted by handyman
I'm not sure how you 'self installed'?
All ntl:telewest installation are done by a member of their install team.
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Telewest do offer a 'Self-install' option for those that already have TW cabling installed in their premises. You get delivery of a box with equipment in which you then plug in yourself, following the guides you are also sent. If you have trouble you can then call out an engineer.
However, following my recent troubles, I would recommend that anyone considering this opt for a manned engineer install just in case anything does go wrong - it could be up to a month before they sort it!