Quote:
Originally Posted by Bengie
But we can't get to the higher management. Don't you have a means of feedback or a suggestion box or something where you can say how investing in ops training is investing in the company and the lack of training is letting the company down big time, and will pay better dividends for the future than any stocks or bonds could?
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The former telewest boardroom members initially regarded Swansea as the worst performing centre ntl:TW centre in the country - when they visited not too long ago they discovered for themselves what we were dealing with given the lack of resources we had, and have since poured a lot of money and development resources our way. These same board members also realised that former ntl training was very poor overall and are in the process of redressing this balance.