Quote:
Originally Posted by shnookumshnum
Tell them that you are in financial difficulty unless you are serious about leaving!
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why not just be honest? if you are in financial difficulty then fair enough, tell the retentions department.
if you just want some discounts then why not be honest with them, let them know you've had a look around and think you can probably get cheaper but you dont really want the hassle of changing providers is there anything they can do?
i think you would find you would get a much better deal if you are honest and upfront as people can usually tell when someone isnt telling the truth and are less likely to be willing to help