I would also like to point out that many members here ARE ntl workers and do their bit to help others with problems that arise from time to time.A lot of them go out of their way to help(if they can) but want/need to be discreet about it.They do not need to be hear bad mouthing of NTL workers in such broad general terms either.Remember not everyone who works at ntl is a bad worker.Many of them are not respected by their employer but still find time to come here and be helpful.
In other words you maybe talking to someone who is from ntl and not know it.Please try to be polite.