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Re: Outage in the Guildford Area
Ahh the status line, would this be the seem status line that states,
We dont have a problem all is well with NTL and yet still no broadband in and around the area.
I know why dont I look on the NTL status website as the telephone message on the broadband support page points you to.
Oh look there are no problem with the NTL network at this time apart from the 1500 people in and around Guildford who have
1.Little or no broadband
2.No inter active TV
3.No way of finding out as you have to go throught the support line where
1.Have you rebooted the modem
2.Have you rebooted the PC
3.What the mac address of the modem
4.etc,etc
Any thing to keep you on the line earning NTL money as the NTL phone doesnt work either but there working on it
I bet my bill at the end of the month doesnt show a money off for a non funtioning service
I used to laugh when people said they had bad service from NTL because up to last Thursday in 10 years I hadnt had any problems.
Sat Morning
phoned the support line and went through the PC,Modem,etc, even though I stated I was calling for an update on the problems from Thursday eveing after 25 mins was told there may be a problem in the area should be fixed in 24 hours.
Mon Morning
Still isnt working
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