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ronjonrnjon · 01-10-2006, 08:26

That's it exactly. When customer services told me this (and also said that they had seen this a few times recently), I asked why they couldn't change the computer program.

They replied that this would be a "Head Office issue" and therefore outside their control...

01-10-2006, 08:26	#5
ronjonrnjon Inactive Join Date: Sep 2006 Posts: 3	Re: Cut off though direct debit activated That's it exactly. When customer services told me this (and also said that they had seen this a few times recently), I asked why they couldn't change the computer program. They replied that this would be a "Head Office issue" and therefore outside their control...