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spiderplant · 30-09-2006, 21:09

Anyone who has reported this fault to NTL, and it still hasn't been fixed, please PM me the 12-digit number that's printed on your smartcard, and I'll investigate. Don't forget to replace the card properly afterwards, and leave your STB switched on. Please also tell me when you reported the fault, and the current state of the box (e.g. stuck on "starting", on channel 400 but with no video, stuck on channel 0, etc).

If you have the fault and haven't yet reported it to the Faults department, you must do so. They are open tomorrow (9 to 5, I think)

30-09-2006, 21:09	#69
spiderplant cf.mega poster Join Date: Jun 2003 Posts: 9,015	Re: STB stuck on "starting" Anyone who has reported this fault to NTL, and it still hasn't been fixed, please PM me the 12-digit number that's printed on your smartcard, and I'll investigate. Don't forget to replace the card properly afterwards, and leave your STB switched on. Please also tell me when you reported the fault, and the current state of the box (e.g. stuck on "starting", on channel 400 but with no video, stuck on channel 0, etc). If you have the fault and haven't yet reported it to the Faults department, you must do so. They are open tomorrow (9 to 5, I think)