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bit_dread · 30-09-2006, 11:03

Still nothing here in East London and although we phoned on Thursday and managed to get through (after an infuriating wait) I'm wondering if I should phone again as others seem to have had some attempt at fixing the problem. My STB is and has been doing nothing. Is anyone else in the same position? Should I reboot or just leave it?

In terms of compensation - what are we likely to get? Not only have I not had TV for 4 days now there's also the matter of the football matches that I've not been able to watch despite paying extra for this service. Will that all be taken into account?

Got to say that this whole episode has left me questionning whether a move to Sky might be a better idea (but that means going back to BT for my phone who were even more infuriating than NTL!)

30-09-2006, 11:03	#52
bit_dread Inactive Join Date: Sep 2006 Posts: 9	Re: STB stuck on "starting" Still nothing here in East London and although we phoned on Thursday and managed to get through (after an infuriating wait) I'm wondering if I should phone again as others seem to have had some attempt at fixing the problem. My STB is and has been doing nothing. Is anyone else in the same position? Should I reboot or just leave it? In terms of compensation - what are we likely to get? Not only have I not had TV for 4 days now there's also the matter of the football matches that I've not been able to watch despite paying extra for this service. Will that all be taken into account? Got to say that this whole episode has left me questionning whether a move to Sky might be a better idea (but that means going back to BT for my phone who were even more infuriating than NTL!)