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Old 30-09-2006, 07:03   #31
Bill C
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Re: A request

Ok as NTL now seem to have fixed their traffic shaping i will say what i have to say on the subject and then never mention it again.

NTL are as far as i know traffic shaping and have been for about 2 weeks now. My complaint was that they seem to have not told anyone including there technical support people. It looked like until yesterday that they did not know there **** from there elbow and had included other traffic in that management not just p2p.

My problem was that if i spoke to TS they would not admit to shaping therefor i could get no further with my fault. This meant that NTL could get away with supplying me with a poor level of service and i would have never got it fixed. The same goes for anyone else that would have been affected by this.

Looking at the testing i did later last night and from a txt that i have received from a insider involved it looks like they might have fixed it.

This still leaves the point that NTL as usual have NOT informed their paying customers or there technical support staff that they have now introduced Traffic shaping .

However they might also say that what i have said is completely untrue, which i would not put past them as they have done it to others in the past .

Just to point out that my speeds are fine again
Sat, 30 Sep 2006 06:57:14 GMT

1st 512K took 422 ms = 1213.3 KB/sec, approx 9998 Kbps, 9.76 Mbps
2nd 512K took 422 ms = 1213.3 KB/sec, approx 9998 Kbps, 9.76 Mbps
3rd 512K took 453 ms = 1130.2 KB/sec, approx 9313 Kbps, 9.09 Mbps
4th 512K took 422 ms = 1213.3 KB/sec, approx 9998 Kbps, 9.76 Mbps

Overall Average Speed = approx 9827 Kbps, 9.59 Mbps



To repeat this test from the source server click here.



NTL should now do the right thing and admit that they are shaping, I believe it is beneficial that they do at peak time manage p2p and have no problems with it. I have a problem when they feck it up and will not admit they have.
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