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ronjonrnjon · 30-09-2006, 07:59

Switched package and now get separate broadband account. Direct debit details were supplied. Got final demand letter threatening cut-off if I didn't pay. Rang up and was told direct debit was fine and I would not be cut off.

Got an email saying money would be taken on 5 October.

Was cut-off this week because computer thinks I'm in arrears. Stupid!

30-09-2006, 07:59	#1
ronjonrnjon Inactive Join Date: Sep 2006 Posts: 3	Cut off though direct debit activated Switched package and now get separate broadband account. Direct debit details were supplied. Got final demand letter threatening cut-off if I didn't pay. Rang up and was told direct debit was fine and I would not be cut off. Got an email saying money would be taken on 5 October. Was cut-off this week because computer thinks I'm in arrears. Stupid!