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gallego1 · 29-09-2006, 20:04

Have just put the phone down,( 45 mins with those messages ) ntl faults in asia says area fault wait until sunday as there fault diagnose ( or similar) system says not fixed yet.

discussed with suppervisor what has happened earlier today with previous posts and have asked for the signal to be re-sent.

i was led to believe it is being fixed area by area but the latest fix download may not fix at all

to claim my 1.50 compensation I will need to call when it is fixed. (monthly fee/ days lost)

29-09-2006, 20:04	#45
gallego1 cf.addict Join Date: Jun 2003 Services: V+ and tivo virgin mobile xl tv xl telephone and 120 bb Lewisham headend Posts: 159	Re: STB stuck on "starting" Have just put the phone down,( 45 mins with those messages ) ntl faults in asia says area fault wait until sunday as there fault diagnose ( or similar) system says not fixed yet. discussed with suppervisor what has happened earlier today with previous posts and have asked for the signal to be re-sent. i was led to believe it is being fixed area by area but the latest fix download may not fix at all to claim my 1.50 compensation I will need to call when it is fixed. (monthly fee/ days lost)