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Re: A request
Our contacts are there for us to put specific issues to - for example if someone has been given the runaround or ntl have messed up their account, that sort of thing.
That's not to say your question isn't a legitimate point - but our contacts aren't set up for that sort of thing.
I can request that they have a look at your post but there's no gauarantee that you'll get an answer to your satisfaction.
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Heavy Is The Crown
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