[TIM731]

Does anyone know wants going on here (been down since 21:45 yesterday)

1.Tried phoning the unhelpful desk,(got the boot modem,pc,rest of scipt)
2.Can get from outside the network to my ubr
3.Can get passed the modem (no network in between)

Message last night theres an outage (No S***)

Phoned this morning helpdesk unaware of any problems, after 20 mins on the phone they confirmed that there is a problem and should be fixed in 5 hours

Just phoned for an update (can I reboot,the modem,PC,) why a fluke omniview tells me the problem is on the main cable from the box at the end of the street back to UBR2 (But it will be repaired in 5 hours)

question

1.Is 5 hours point 5 on the list of stupid things to say to the customer.

2.Why isnt this on the NTL status page as well, while waiting for your call to broaband support it states check the web page and status page, and your phoning broadband helpdesk support to say have a nice day not. your calling because it doesnt work.

Just had to have a rant