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McYorkie · 29-09-2006, 00:14

Nice to see it might take until Sunday to fix a problem that shouldn't have happened in the first place - just checked our affected Pace 4000 and its still kaput.

At this rate it'd be faster to get an engineer to do a box swap for a Samsung than wait for the code writers to do another patch that may cause another issue down the line.

In terms of announcements - something should have been put up on the main ntl site by now to ease pressure to call centres, or on Channel 999 for those that can access the DTV side from a second unaffected STB.

29-09-2006, 00:14	#29
McYorkie Inactive Join Date: Mar 2004 Location: York, Age: 54 Posts: 162	Re: STB stuck on "starting" Nice to see it might take until Sunday to fix a problem that shouldn't have happened in the first place - just checked our affected Pace 4000 and its still kaput. At this rate it'd be faster to get an engineer to do a box swap for a Samsung than wait for the code writers to do another patch that may cause another issue down the line. In terms of announcements - something should have been put up on the main ntl site by now to ease pressure to call centres, or on Channel 999 for those that can access the DTV side from a second unaffected STB.