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markknell · 28-09-2006, 23:05

If you can ping the ip address of the dell website but you can't access it via your browser means there must be something else wrong with your setup other than DNS. If you have Real Player installed try typing the website in there and see if it displays it.

The fact you are loosing the first ping request to each DNS server seems a little odd. Are connected to your router via wireless ?

You can find out if you're using DHCP at the commmand prompt with ipconfig /all - Somewhere on the list of information you should see DHCP Enabled Yes or No

At the command prompt try tracert 194.168.4.100 and copy back the result here.

Also I find deleting your internet cache and cookies helps with a lot of problems with websites but that doesn't explain the DNS issues.

Which router make and model are you using ?

Also it may help if you post back the results of ipconfig /all

Nothing is in a particular order, I'm just thinking out loud.

28-09-2006, 23:05	#17
markknell Inactive Join Date: Aug 2005 Location: Ashford, Kent Age: 53 Posts: 139	Re: Can't access Dell website If you can ping the ip address of the dell website but you can't access it via your browser means there must be something else wrong with your setup other than DNS. If you have Real Player installed try typing the website in there and see if it displays it. The fact you are loosing the first ping request to each DNS server seems a little odd. Are connected to your router via wireless ? You can find out if you're using DHCP at the commmand prompt with ipconfig /all - Somewhere on the list of information you should see DHCP Enabled Yes or No At the command prompt try tracert 194.168.4.100 and copy back the result here. Also I find deleting your internet cache and cookies helps with a lot of problems with websites but that doesn't explain the DNS issues. Which router make and model are you using ? Also it may help if you post back the results of ipconfig /all Nothing is in a particular order, I'm just thinking out loud.