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Old 27-09-2006, 15:04   #85
jackclare
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Join Date: Jan 2006
Location: Midlands
Posts: 13
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Re: Emails being blocked by NTL

Quote:
Originally Posted by nedsram View Post
You are seeing the same symptoms, which suggests that either NTL itself is blacklisted, or a relay the email message passes through is blacklisted. Whilst it's likely that a relay is to blame (so traffic in both directions through it will be affected), it would be ironic indeed if the people blacklisting email hosts were themselves on the blacklist! I've had emails from beeb.com dumped because a Demon relay the messages passed through was on the blacklist. The Beeb's fault of course.

The reason that some occasionally get through is probably to do with the route the message takes - i.e. occasionally it isn't routed via the blacklisted relay. But as you say, it does make a complete mockery of the email system. The ten or so spam emails NTL traps and puts in my spam folder every day get through unscathed, whilst genuine emails are thrown away "because a computer somewhere on the route it took has been forwarding spam". So as well as wrecking the email system, it doesn't even stop spam. And how do you define spam in the first place? I've had perfectly genuine emails from people in my address book dumped in the spam folder by NTL before now.
For the last 2 days emails have been getting through from Freeserve after I had contacted NTL and the Freeserve client had been in touch with Orange/Wanadoo/Freeserve BUT the latest reply seems to be a load of nonsense and contradictory:-
"It does seem that alot of people are having the same problem unfortunately it isnt ntl who are stopping the emails coming through its wanadoo, orange and freeserve who have blocked their customers contacting ntl.
Below is a statement that was sent to us to advise all customers with this problem, i hope this will explain the problem alittle easier for you.


"This has been caused by the Yahoo Groups and Wanadoo / Freeserve mail servers being blacklist by serveral blacklisting companies including those used by ntl to manage the anti-abuse mail platform.

We are working with the client to open communications with Wanadoo, freeserve and Yahoo to try and alleviate this problem.

Please advise customers that this is a third party issue which cannot be directly resolved by NTL. NTL are aware of the issue and will help the other mail providers as much as possible to resolve it. "

So now you know, make of it what you will.
The main feature is that something has or is being done
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