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Originally Posted by orangebird
He's saying, if you're being put on hold by ntl, time it and complain to ICSTIS - what for??????? ntl do not use premium rate numbers for the customers. If he wants to **** and moan about the CS, then do that in a more appropriately themed thread.
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In which case Arcamalpha is talking out of his butthole. People do it on this forum and others all the time. But we don't move threads simply because people get their facts wrong.
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As I said before, this has nothing to do with ntl phone and cable TV. So it's in the wrong forum. 
This thread is about companies generating revenue by putting people on hold when they're calling a premium number, nothing to do with ntl at all.
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With respect, this thread is about whatever the OP intended for it to be about. He obviously intended to have a go at NTL's on-call times. The fact that he doesn't know what ICSTIS is for doesn't change that.
---------- Post added at 13:42 ---------- Previous post was at 13:41 ----------
Quote:
Originally Posted by orangebird
Sure, if you're waiting any more than 5 mins or so, that's not acceptable. But 15 seconds??
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All that means is that the OP may be being unforgiving, impatient and unreasonable. He wouldn't have a monopoly on it if that's the case. It still doesn't mean he can't express his opinion, or that we should deny he is having a go specifically at NTL when he clearly is.