Quote:
Originally Posted by Chris T
Throw your rattle then. 
---------- Post added at 13:24 ---------- Previous post was at 13:16 ----------
I agree that arcamalpha has used somewhat tortuous logic to get from ICSTIS and premium rate phone numbers to a complaint about NTL's on-hold times, but he clearly intended for this to be a thread about NTL. He clarified that when he posted this:
I have bolded the key parts. Arcamalpha is complaining about NTL putting culstomer welfare on the back burner, not NTL ripping people off with long on-hold times. |
He's saying, if you're being put on hold by ntl, time it and complain to ICSTIS - what for??????? ntl do not use premium rate numbers for the customers. If he wants to **** and moan about the CS, then do that in a more appropriately themed thread. As I said before, this has nothing to do with ntl phone and cable TV. So it's in the wrong forum.
This thread is about companies generating revenue by putting people on hold when they're calling a premium number, nothing to do with ntl at all.