Cable Forum - View Single Post - Keep an eye on how long you are kept on hold

**Mick** · 27-09-2006, 12:09

I am with OB on this one - I don't understand why this thread holds any relevance to ntl.

For a start ntl are re-introducing free calling again to customer services and faults. So this thread is irrelevant.

On another issue - anyone who expects an issue to be resolved within 15 seconds on any call, needs their head testing.

27-09-2006, 12:09	#27
Mick Cable Forum Admin Join Date: Jun 2003 Posts: 15,142	Re: Keep an eye on how long you are kept on hold I am with OB on this one - I don't understand why this thread holds any relevance to ntl. For a start ntl are re-introducing free calling again to customer services and faults. So this thread is irrelevant. On another issue - anyone who expects an issue to be resolved within 15 seconds on any call, needs their head testing.