Quote:
Originally Posted by orangebird
Excuse me, but your opening post was all about putting people on hold and generating revenue - I've attached a link to your post just incase you want to double check. linky
Now you're changing your tune because your original argument holds no water because of the freephone numbers ntl are using again.
Seriously, get a real hobby.  |
The whole point of what ICSTIS were saying was about people being kept on hold longer than 15 seconds, but the fact that companies are raking money in does not make it any more pleasant.
WHETHER NTL ARE OFFERING FREE CALLS DOES NOT MAKE IT RIGHT, KEEPING PAYING CUSTOMERS WAITING, DO YOU UNDERSTAND THAT?
I am not backtracking at all, I suggest you read the article.
I think it is very relevent, its about call waiting times.