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Old 27-09-2006, 10:40   #18
orangebird
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Join Date: Jun 2003
Location: Hampshire
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Re: Keep an eye on how long you are kept on hold

Quote:
Originally Posted by arcamalpha2004 View Post
<snip (yawn)>Ob, whether NTL offer free calls, it still does not make it right to keep a paying customer waiting longer than what the regulators say, it is not just to do with making money from keeping people waiting, its called GOOD CUSTOMER SERVICE, sadly what NTL lack the majority of the time ime.
Excuse me, but your opening post was all about putting people on hold and generating revenue - I've attached a link to your post just incase you want to double check. linky

Now you're changing your tune because your original argument holds no water because of the freephone numbers ntl are using again.

Seriously, get a real hobby.

Can I suggest to a mod that this thread is in the wrong forum, as it's not relevant to ntl?
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