Quote:
Originally Posted by Chris T
Ooer ... I have been very tempted to switch to them, thanks to their recent TV advertising. Currently I'm paying Virgin.net (i.e. NTL) £15 a month for 512k, with a 3GB monthly cap. Would people generally advise against this?
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Defintely don't go for Tiscali. Appaling speeds (which of course they blame on my local BT exchange, even though thousands of other people report the same problems all over the country and since switching to PlusNet on the same exchange have gone away), appaling customer service that you can never get through to anyone on (at 10p per minute of course), total lack of ability to read email support requests (I'm familiar with FTP, I use it everyday, but I couldn't complete any upload to my own webspace on Tiscali - apparently the problem was my software, which apparently got better when using other people's FTP sites!!!!) and when I dared to have approx 4gb of downloads in one month I got a very snotty email saying that there were limits on my 'unlimited' account.
Apart from all that, they're great.
