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ultimate · 26-09-2006, 17:40

We got "invited" by email to join, we were on a 1 Mbit connect for less than 1 year.

We phoned up Tiscali Techical Support and they tested the phone line, and says our BT line cannot support 8Mbit. I have to say, Tiscali spent a week doing the upgrade and must know our line is not up to scratch, and still they went ahead with the upgrade, what a waste of time. Now we are back to 2Mbit line. Looking at the Tiscali forum, (do a google search), the customers response is not good. Plus also you are at the mercy of BT lines. BT's own website says our phone line is good up to 8Mbit, so one of them is wrong, or may be our line is a bit crappy.

26-09-2006, 17:40	#7
ultimate Inactive Join Date: Mar 2004 Location: Prestbury SK10 Services: 200Mb,TV FH V6 and Phone Posts: 714	Re: Tiscali BB We got "invited" by email to join, we were on a 1 Mbit connect for less than 1 year. We phoned up Tiscali Techical Support and they tested the phone line, and says our BT line cannot support 8Mbit. I have to say, Tiscali spent a week doing the upgrade and must know our line is not up to scratch, and still they went ahead with the upgrade, what a waste of time. Now we are back to 2Mbit line. Looking at the Tiscali forum, (do a google search), the customers response is not good. Plus also you are at the mercy of BT lines. BT's own website says our phone line is good up to 8Mbit, so one of them is wrong, or may be our line is a bit crappy.