Cable Forum - View Single Post - Keep an eye on how long you are kept on hold

Russ · 26-09-2006, 12:18

I've never understood why ntl can't do what BT have been doing for ages - all through your time waiting to speak to someone, you're given the offer of a callback - and these once actually materialise - within an hour.

26-09-2006, 12:18	#12
Russ cf.mega poster Join Date: Jun 2003 Location: Half in the corporeal, half in the etheral Posts: 37,181	Re: Keep an eye on how long you are kept on hold I've never understood why ntl can't do what BT have been doing for ages - all through your time waiting to speak to someone, you're given the offer of a callback - and these once actually materialise - within an hour. __________________ From Jim Cornette: “Ty, Fy, bye”