Quote:
Originally Posted by orangebird
But if ntl are going back to freephone numbers, how is being put on hold generating any rvenue for them?
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Ob Ntl are to go onto freephone numbers, I am not disputing that, what I am thinking is " kneejerk reaction " to future action should they continue to rip off customers with these expensive numbers that they rake a good amount of money from?
It is about time something was done, and I think that 15 seconds is good enough before eyebrows are raised, but will only work if people do as I suggest, keep a log of calls that exceed the 15 second hold and notify ICSTIS, if they are saying that they are suspicious then we should do all we can to weed it out.
If it is down to manpower levels then our unemployment rates will soon come down
