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Old 26-09-2006, 10:53   #8
orangebird
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Join Date: Jun 2003
Location: Hampshire
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Re: Keep an eye on how long you are kept on hold

Quote:
Originally Posted by arcamalpha2004 View Post
Icstis claim that they are suspicious of any delay longer than 15 seconds, no service provider is allowed to use unnecessary delays to generate revenues.
For the full story see money mail form today.
But if ntl are going back to freephone numbers, how is being put on hold generating any rvenue for them?
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