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andygrif · 26-09-2006, 11:36

I'd agree. When we moved I decided it was time to finally get rid of ntl for good, so instead of having the broadband from them (which I actually thought was reasonable) I went with Tiscali.

Little did I know how bad they were. Appaling speeds, terrible support and when they finally agreed to release me from my 12 month contract (after three months) on threat of reporting them to Trading Standards for providing a serice that was not fit for purpose, they carried of charging me after they'd disconnected me! It took me another two months to get that money back too.

Reasonably happy with PlusNet now...although some of the recent email problems have been very annoying and, again, a complete lack of support from the ISP. Seems they're all useless these days.

26-09-2006, 11:36	#2
andygrif Inactive Join Date: Jul 2003 Posts: 2,820	Re: Tiscali BB I'd agree. When we moved I decided it was time to finally get rid of ntl for good, so instead of having the broadband from them (which I actually thought was reasonable) I went with Tiscali. Little did I know how bad they were. Appaling speeds, terrible support and when they finally agreed to release me from my 12 month contract (after three months) on threat of reporting them to Trading Standards for providing a serice that was not fit for purpose, they carried of charging me after they'd disconnected me! It took me another two months to get that money back too. Reasonably happy with PlusNet now...although some of the recent email problems have been very annoying and, again, a complete lack of support from the ISP. Seems they're all useless these days.