[quote=arcamalpha2004;34123253]Whether you are getting the telephone service " free " that is not the point.
You are being offered a telephone service, this should be provided, it is mis selling of the highest order imo.
If NTL cannot provide a line they should not offer it as part of the package, as they clearly are in this case.
30 day money back guarantee? do me a favour fella
quote]
correct ntl shouldnt have told you that you could have all three services when you can only get two, however would you have been happy if when you were speaking to sales they said, ill get a tech out to your area to check everything is ok then ill call you back in about 3 days to arrange an install?
that would be the only way of guarenteeing that you had all 3.
yes you are entitled to 30 days money back, if your not happy with the service... cancel