Thread: ntl are breaking the law
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Old 23-09-2006, 18:39   #15
sollp
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Join Date: Mar 2005
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Re: ntl are breaking the law
Quote:
Originally Posted by arcamalpha2004 View Post
I dont believe what you are saying not literally ofcourse.
So, you are saying that it is ok for NTL to offer three services, only have the capacity to provide two, but charge you for three?
Total mis selling imo, NTL trying to rip people off again.
They really are the pits, if they dont have enough capacity to provide what you pay for they shouldnt charge you, quite simple really, and if they do, cancel your contract on the grounds of fraud and contact your local trading standards.
I'm not saying that never did, i said that in some cases in may be the case that a customer wouldn't be able to be connected to the phone service because of no spare capacity in some cabinets. In these situations, the customer just wanting the phone service would have to wait for spares to become available. In the example of the Triple play service I would imagine that the customer would have to do without the phone service, OR you wouldn't receive the whole offer,(this is said in my opinion not officially NTL's).

So don't go saying that NTL are doing based on my opinion, as i'm not fully aware of what happens in these situations for the triple play.
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