Hi,
Thanks for your reply and I know it's a solution to the problem but I objet to paying for a service from NTL which I am not getting.
I have already done that and it does work very well! .... but I think NTL should fix their problem for all of us that are stuck in this situation .... instead of leaving us to cope with it.
We are paying them to supply our email service so I should deduct some money from the bill? .... or *they* should as *they* can't supply the service!
I have just phoned the NTL Broadband Support line on 0845 454 0000 to report the fault.
They cut me off once after 20 minutes while I was waiting for the fellow to come back with the results of his checking the problem.
Then I phoned back and had to get in the queue again and I went through all of the name address etc. and reported the problem again.
This time I was told that it had nothing to do with NTL and I should email an account of what is going on to
groups-abuse@yahoo-inc.com
I'm going to email them and see what they come back with?
When I contact NTL it appears that they don't want to listen to the problem and they won't acknowledge that they have a problem. It took me a couple of goes before I could get even a ref Number from NTL for my calls reporting the fault.
If I get any significant answers from Yahoo I will come back and post them on here.
Diane
Quote:
Originally Posted by looselipsuk
Thought I would pop into this thread and try and help out with any advice.
Due to the disgraceful way that the NTL mail server times out for Yahoo Groups I have given up using NTL mail for those Groups.
I understand that people are reluctant to set up another mail account but do not see a reason this would cause a problem. NTL give you a miserly 10MB mail box and Yahoo gives you a 1GB mail box. With a Yahoo.UK mailbox you get free POP access, unlike Yahoo.com, and you can easily set it up as the one you receive mail from in a group and still leave your NTL one to send mail from. You can even change the SMTP setting to NTL for the Yahoo one and use it that way.
Due to the number of Groups I own and belong to, I use many different mail boxes to handle the volume, so what is so hard just to check one second mail box?
Until NTL get their finger out I do not see them as being viable for Yahoo Groups due to missed mail and bouncing.
The NTL spam filter sucks as I even get mail from two different bodies for Maplin Electronics and one comes through ok and the other one is flagged as spam with no apparent way to get it flagged correctly.
If anybody needs help setting up a second mailbox with a Yahoo Group just let me know and I will talk you through it.
Since I switched to using Yahoo mail for Groups I have not had one bounce or mislaid message and have been using them for some time now with no apparent problems.
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