Quote:
Originally Posted by sollp
Go into some areas Ned and the are cabinets are bursting, mainly the Telco side. Basically they have to wait until a customer disconnects in these cabinets and the new customers can then take that pair. This is what should happen in this case and also they should be charged the offer of 3 for £30:00 even though they can't provide the service for the phone.
Ntl will not upgrade these cabinets for the odd 1 or 2 customers that want to connect when there isn't any spare capacity in the cabs.
---------- Post added at 20:32 ---------- Previous post was at 20:28 ----------
Thats what most Telco companies will want to aim for, so both the existing copper and CATV cables can both be utilised for VOIP and Digi TV ect, in BT's case it will obviously be the one copper pair to your house.
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I dont believe what you are saying
not literally ofcourse.
So, you are saying that it is ok for NTL to offer three services, only have the capacity to provide two, but charge you for three?
Total mis selling imo, NTL trying to rip people off again.
They really are the pits, if they dont have enough capacity to provide what you pay for they shouldnt charge you, quite simple really, and if they do, cancel your contract on the grounds of fraud and contact your local trading standards.