Quote:
Originally Posted by IanGuy
Hi, thanks for this explanation; this seems most likely.
This is due to since the surge, I have noticed a memory loss (ie. on demand help coming up etc.. saying welcome to your new service, when i've had it for months, and only got that the first week).
It also therefore seems likely that it has forgotten the home frequency to lock on to, in order to get the NIT tables, therefore has to search which probably explains why it takes longer to boot.
I am also pleased to know that engineers do call after 17:00, and will be calling NTL either tomorrow morning or late afternoon. Thanks for all your help.
|
The check on the home frequency isn't to pick up the NIT. As I said the NIT is contained on all frequencies.
The Home frequency check is to do with STB software, I believe the box checks the current software reported on the home frequency against what it has loaded.