Quote:
Originally Posted by sollp
"Its because the new signals haven't come through", what a load of bull.
The STBcan't lock onto the Network information table,(NIT) therefore can't go through the boot up process. Either there is a low signal level going into the stb and by holding down the Down button you are skipping the tune process, bypassing getting the NIT and hoping that it will work after this or the STB is knackered and needs replacing. I would say the STB is faulty and needs replacing.
Get back onto faults and insist that the STB is replaced.
Yes they do visits after 17:00hrs, can't remember up to what time though.
What you find normally happens is the STB will work with the low levels and also with the STB being faulty, then either there is a network outage or like in your case an electrical fault, the STB goes off then it won't work after power is restored or the netwotk outage has cleared. Or in your case the electrical surge, spike whatever is was has damaged internal components in the STB.
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Sorry Sollp but a lot of what you just said is also incorrect.
The NIT table is carried on all transport streams, not just one.
When the box boots up it does a check on the home transport stream before then continuing onto the last frequency it was locked to. By pressing the down arrow on boot up you simply bypass the check of the home transport stream.
If the STB fails to find a NIT then it completely fails to boot. The STB does not store the NIT when it is rebooted. If the box is booting then it is finding the NIT on whatever stream it is locking to.
The Home Transport stream level needs checking and adjusting.