Cable Forum - View Single Post

IanGuy · 20-09-2006, 19:03

Engineer came, took a look at the box, fiddled with the green box at the end of the street, did exactly the same as I did previously (held the down arrow) and all booted.

I tried to act as though I hadn't been fiddling with it too much and said "shouldn't it boot without holding that arrow?". He said it was because "the new signals haven't come through yet, it should be ok in an hour".

Off he trot... back to his van and drove off. I am left in exactly the same situation as before, and have been fobbed off tbh. I work 9 til 5 Mon-Fri and every other person in the house does too, so nobody is available to take another engineer call... I booked time off work for nothing.

Anybody know if engineers do visits outside of these hours? As it's a real pain, I just hope I get a legitimate and decent engineer who is not going to lie.

20-09-2006, 19:03	#4
IanGuy Inactive Join Date: Jan 2004 Services: V+, 2nd STB, Virgin Phone, Virgin 20mb Posts: 277	Re: NIT Scan Failed Engineer came, took a look at the box, fiddled with the green box at the end of the street, did exactly the same as I did previously (held the down arrow) and all booted. I tried to act as though I hadn't been fiddling with it too much and said "shouldn't it boot without holding that arrow?". He said it was because "the new signals haven't come through yet, it should be ok in an hour". Off he trot... back to his van and drove off. I am left in exactly the same situation as before, and have been fobbed off tbh. I work 9 til 5 Mon-Fri and every other person in the house does too, so nobody is available to take another engineer call... I booked time off work for nothing. Anybody know if engineers do visits outside of these hours? As it's a real pain, I just hope I get a legitimate and decent engineer who is not going to lie.