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Old 20-09-2006, 13:38   #8
nedsram
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Join Date: May 2005
Location: Near Stockport
Services: L broadband, XL TV plus Sky Sports and Movies, phone
Posts: 42
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Lightbulb Re: Ntl - outgoing mail problems?

Quote:
Originally Posted by sarah_2677 View Post
I am receive mail but all day I haven't been able to send it. I am getting this message:

The connection to the server has failed. Account: *****, Server: 'smtp.ntlworld.com', Protocol: SMTP, Port: ****, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
This happens with Outlook Express when it (or the PC) crashes whilst sending mail. It has left a connection to the server open. The server won't set up a connection as it thinks you are already connected. (The same can happen when you are trying to check for mail.)

For once it's not an NTL problem (although I don't understand why they don't just time out "stale" connections). If you reboot the PC I'll bet it works again. This is one of the most frequent issues people have with Outlook Express.
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