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mark1234 · 19-09-2006, 15:20

Hi,

I'm asking on behalf of my in-laws regarding getting NTL for the phone & free TV deal. There house was built in the garden of another, so has a long drive to get to it. I paced it out the other day and it has to be about 40 metres long. Will NTL install down this length of drive? There is a service pipe under the drive that all the other utilities use to get access. There is one of the green NTL boxes on the pavement a couple of metres from the bottom of the drive.

I did try to ring Sales and ask. First person said no service at all to that address. When I mentioned that there was a green box just there he passed me onto someone else who said there was no problem. When I mentioned the 40m drive she forwarded me onto someone else, but then I just got cut off and was left listening to an old fashioned engaged tone. Great impression for inbound sales to a potential new customer!

Anyway, can anyone answer the question of is an install possible with a long drive? The preference would be to use the service pipe as I don't think my father-in-law would appreciate someone digging up the whole length of his drive.

Thanks,

Mark

19-09-2006, 15:20	#1
mark1234 Inactive Join Date: Sep 2006 Location: Nottingham Services: Virgin TV XL, Broadband XL (60), Phone XL, Windows 7 Media Centre Posts: 284	Install to house with a long drive? Hi, I'm asking on behalf of my in-laws regarding getting NTL for the phone & free TV deal. There house was built in the garden of another, so has a long drive to get to it. I paced it out the other day and it has to be about 40 metres long. Will NTL install down this length of drive? There is a service pipe under the drive that all the other utilities use to get access. There is one of the green NTL boxes on the pavement a couple of metres from the bottom of the drive. I did try to ring Sales and ask. First person said no service at all to that address. When I mentioned that there was a green box just there he passed me onto someone else who said there was no problem. When I mentioned the 40m drive she forwarded me onto someone else, but then I just got cut off and was left listening to an old fashioned engaged tone. Great impression for inbound sales to a potential new customer! Anyway, can anyone answer the question of is an install possible with a long drive? The preference would be to use the service pipe as I don't think my father-in-law would appreciate someone digging up the whole length of his drive. Thanks, Mark