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Old 19-09-2006, 10:14   #477
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Re: NTL offering package to challenge talk talk

Quote:
Originally Posted by orangebird View Post
Has anyone had any hassle getting their talktalk account up and running?
My brother and his lady were told and prepared for the two month wait... However, it's now been 4 weeks since they were supposed to be up and running, and they're having a complete nightmare. There's a talktalk/BT issue with connecting, there's never any managers or supervisors on the floor, or they're in a meeting etc etc etc. All this time spent on the phone at 10p per minute takes the mickey. Anyone know of any other routes to take to get this resolved?

TIA.
My friend is with talktalk and she is having problems with talk CS and reporting Faults. What's baffleing me at the moment is that she keeps getting cut off the net within minutes of connecting, just get a win32 error. Apart from that, the pc runs very smoothly with games and other apps. I have her pc here with me now and it's been connected through my ntl broadband for over an hour without any problems. I am ready to format it and start again until I seen your post OB. Do you know if the problems they are having are the same as my friend is having? ie the win32 error? thnx.

BTW she's spent a fortune on calls to TT and she's been cut off while waiting to speak to someone a good few times, so when she phones back and gets through to CS she tells them that if she gets cut off would they please call her back? They said yes, sure... she gets cut off and guess what? yeah, she's still waiting for that call back!
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