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Old 18-09-2006, 23:08   #10
Nickster
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Join Date: Dec 2003
Posts: 19
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Re: Changing number of rings on phone before 1571 kicks in ?

Call the faults dept and request the number of rings to be increased. It has to be done manually by 2nd line on the switch where the timeout will be increased in seconds - there is no option for the customer to change this. Bear in mind that one "ring" is approx 3 seconds and that many cordless phones tend to "cut off" one or two rings at the property even though the line is ringing on the switch.

The timeout can only be increased for paid voicemail. Free voicemail timeout will not/should not be increased.

Nicky
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