Quote:
Originally Posted by KaySquirrel
The number of rings on the free voicemail can't be changed via 1571. (I just checked on mine to be sure!) If you don't get the option to change the # of rings, could it be possible that they've accidentally switched you from the paid, to the free voicemail? Have you still been charged for the paid voicemail on your last few bills? I'd ring 'em up and make sure paid voicemail is still active on your account..
Good luck!
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Oh yes, I'm paying! But I saw something just now on another forum that suggests I might need to report this to CS as a "fault" rather than just an "other query", so I'll try that in the morning and see if I get more sense.