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Adding TV Channels - Why so long?
Phoned customer services this afternoon from work, asked them to add Sky Sports, they say "OK, should be on your STB after an hour or so."
5 hours later, I get home. Guess what? No Sky Sports Channels.
Phoned again. Asked for Sky Sports again. Told "it will take an hour or so again." 90 minutes hours later, and guess what? No Sky Sports channels.
Phoned again. Asked for Sky Sports again. Now told "it will take around 24 hours." Huh?!??
I know that NTL weren't this slow in the past to add TV channels, so what's changed?
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