Quote:
Originally Posted by Chrysalis
Bill did you order online? curious since the website should have said not available, I am in easynet llu area but because they dont like installing adsl2+ on poor lines it doesnt let me order 16meg only 8meg.
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No it was done over the phone, when i had the ukonline. There customer service is the worse level of crap and will only get worse as Sky retrain them.
Having had dealing's already with Sky's yes you can have it no you cannot i have no faith in them what so ever and when they say its ready my first question is to ask for it in writing with a get out bit as well. This then sends them scurrying for the i had better check it is ok and then they find out its not. Their system is crap and until they can guarantee me a llu connection i want nothing to do with it. I will have to have a BT line for it but that line will be for adsl only and will never have a phone connected to it as BT's idea of a phone is not my idea of a phone."i know you have to have a phone i will just not use it"
However if what i have heard is true about 20 meg from NTL then i will not be having adsl as it will not be able to compete with cable over the distance i am from the BT exchange.