[tucker61]

Just got my latest bill through and surprise surprise it has gone back to the normal price. When i spoke to retentions they could not see the offer i had 3 months ago, because in the meantime i had been offered 3 months 10 MB broadband for half price, this had wiped the other offers off the account.
My other offer was talk unlimited, and 4 mb broadband.

The person i spoke to was very nice but che could not do anything to affect my curent bill, so i have now downgraded to 2 mb broadband at half price for 3 months , and got 3 months free talk unlimited. When i asked how much this would cost me i was advised it would be approx 10.50 for phone line rental, and £8.00 for broadband, so instead of paying 3 for £30.00 i am now getting 3 for 18.50 (With free phone calls), I was willing to pay more for a faster broadband speed but i do not think she was interested, she advised me to speak to customer services, Oh Yeah, as if i want to do that again!!!! They were the reason i lost my last discount !