Cable Forum - View Single Post - Changing number of rings on phone before 1571 kicks in ?

watervole · 18-09-2006, 10:57

I have the paid voicemail service. A few months ago the number of rings seemed to change, without my intervention, I swear, from about 7 to about 4. Now we race to catch the phone and usually miss it. I've been unable to find an option to change this through user options on the 1571 service itself.

I just called Customer Services, who told me that they can't change the number of rings, it's up to me, via user options on 1571. When I explained I'd tried this several times and couldn't find the option, but could they explain where it was, please, I was just given the same story without further explanation and then cut off.

Can anyone out there help me too?

18-09-2006, 10:57	#4
watervole Inactive Join Date: Sep 2006 Posts: 3	Re: Changing number of rings on phone before 1571 kicks in ? I have the paid voicemail service. A few months ago the number of rings seemed to change, without my intervention, I swear, from about 7 to about 4. Now we race to catch the phone and usually miss it. I've been unable to find an option to change this through user options on the 1571 service itself. I just called Customer Services, who told me that they can't change the number of rings, it's up to me, via user options on 1571. When I explained I'd tried this several times and couldn't find the option, but could they explain where it was, please, I was just given the same story without further explanation and then cut off. Can anyone out there help me too?