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Old 18-09-2006, 01:30   #7
spike7451
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Re: Installation at property with no NTL box/cable?

Quote:
Originally Posted by Nedkelly View Post
I would like to see some kind of question sheet for csrs to ask customers .Is there a Box on the outside of property is there evidence of a cable in the garden.And is there wiring on the out side of the house but no this can not be done Simple questions but they think it might cause more wasted truck rolls.
Ned,When any new csr's started with us in Belfast,they used to come out with us Install/Fault tech's for a week to get a feel for the job.
Sounds lik a re-pull with some construction to me,eh?
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